Managing your computer systems in-house is costly and inefficient. Your staff should be free to focus on adding value to your business, not maintaining your technology. Dempsey Bluevar Managed IT assumes responsibility for keeping your systems up-to-date and running smoothly. We provide you with the peace of mind of fixed IT costs each month as well as on-demand access to engineers with whatever skills and expertise you may require.
11 Reasons To Choose Dempsey Bluevar Managed IT For Your Company
1. Longevity: Dempsey Bluevar has been in business since 1982. Many of our clients have been with us for over 20 years.
2. Experience: Dempsey Bluevar is the IT Department for over 25 companies representing over 2200 desktops, 200 servers and 100 locations.
3. Accreditation: Dempsey Bluevar was the first IT Support company in Southern California to receive the MSP Alliance Accreditation for meeting IT and business best practices. Click HERE to learn more.
4. Response: The average response time to our fixed fee clients is less than 20 minutes and less than 30 seconds for critical issues.
5. High Satisfaction Rating: We survey our Managed Fixed Fee Clients and their end users on a regular basis. 98% of our clients and their end users report that they are “satisfied” or “highly satisfied” with our service.
6. Satisfaction Guaranteed: Our service is second to none so we back it with a SATISFACTION GUARANTEE. If you are not satisfied with our services for any reason, you don't pay. All you need to do it notify us within 30 days of receiving the invoice.
7. Increased Productivity: It is common for Dempsey Bluevar clients to have a 50% or more reduction in trouble tickets after we have been providing support for 90 days or less. This means the users we support are much more productive.
8. Transparency: We document all our work in detail and keep your IT Network Documentation updated and provide you real time access through a secure portal.
9. Proactive: We proactively manage your network. That means we prevent problems from impacting your business.
10 . Strategic: Our clients greatly appreciate our strategic approach. We take the time to learn your business so we can align IT with your business goals.
11. Program Flexibility: Our Fixed Fee Service Programs are customizable to meet your current and future business requirements.
“We all like your engineers. Due to their technical savvy, our network runs smoothly and efficiently. When there are problems, you have been very quick to respond.”
Dale Baldwin
Power
© 2010 Dempsey Bluevar
