IT Support E-mail Continuity

“Our e-mail is down…”

We’ve all heard it before at some time -- and doesn’t it always seem to happen when you can least afford it?

Companies like yours expect rapid connectivity and continuity of e-mail service. At a high level the solution was designed as a hot-standby e-mail system that engages when your primary e-mail system has been taken down by natural, man-made or technology-based disasters. It provides an uninterrupted flow of business-critical information between you and your customers, partners and employees.

 

Highlights

• Can be deployed quickly and requires minimal human resource utilization

• Provides transparent failover to existing corporate e-mail addresses

• Provides enhanced security and reliability since it’s hosted at an IBM location

 

For some businesses, e-mail is used only for communicating with customers or suppliers and between employees. For others, e-mail drives revenue. Lose the ability to use e-mail and work can be seriously affected. For higher reliability of e-mail continuity, you've typically had to choose between high-cost, redundant systems or low-cost backups with long recovery times. There’s a better way. 

This solution is designed to be an affordable, rapidly deployed, backup e-mail system that helps ensure that your organization maintains access to e-mail. It is designed to provide transparent failover to a Web-based e-mail system hosted in an IBM facility in the event that your primary e-mail system goes down. When activated, the solution notifies employees of the change in system via mobile devices and alternate e-mail accounts. Employees can access their e-mail via a Web browser and through their PDA devices. After the disruption is over, it synchronizes your primary e-mail system with all the e-mail sent and received while it was down.

Best of all, there's no hardware or software to buy and support. The solution provides rapid continuity and recovery at a cost and level of convenience that are designed to be in line with the needs of your business.

 

 

 

“From product fulfillment to office relocation, your people have proven their consistent commitment to the customer. Quality products delivered with quality staff and quality resolution should there be any issues – this is what Dempsey Bluevar embodies.”

_{Ian Taylor}

_{Cisco / Linksys}